Last updated: July 23, 2026
Introduction
Metro Boost (“Metro Boost,” “we,” “us,” or “our”) provides digital marketing, BPO services, website development, and platform development for businesses that want practical growth support. This Privacy Policy explains how we collect, use, store, share, and protect information when you visit metroboost.net, submit forms, request proposals, purchase services, or otherwise communicate with our team.
By using our website or engaging our services, you acknowledge the practices described in this Policy. If you do not agree with this Policy, please discontinue use of our website and contact us before sharing personal information.
Information We Collect
We collect information that you provide directly, information generated through your use of our website and services, and limited information from trusted service providers that help us operate our business. The categories below describe the types of information we may process.
Personal Information
Depending on how you interact with Metro Boost, we may collect:
- Name, job title, and business contact details
- Email address, phone number, and mailing or billing address
- Account or inquiry preferences related to our services
- Messages, project briefs, support requests, and meeting notes
- Payment-related identifiers when a payment provider processes a transaction
We do not ask for sensitive personal information unless it is necessary for a specific engagement and permitted by applicable law. Please avoid sending confidential credentials or unnecessary personal data through general contact forms.
Business Information
When you request a proposal or begin a project, we may collect business details such as company name, website URL, industry, target markets, campaign goals, operational workflows, brand assets, CRM notes, content calendars, and other materials you choose to share. This information helps us scope services, prepare quotations, and deliver contracted work.
Technical Information
Like most websites, our systems and analytics tools may automatically collect technical data such as IP address, browser type, device type, operating system, referring pages, pages viewed, approximate location derived from IP, timestamps, and diagnostic logs. This information helps us maintain security, measure performance, and improve user experience.
Cookies
We may use cookies and similar technologies to remember preferences, keep forms functional, understand traffic patterns, and support marketing measurement. Cookies may be session-based or persistent. You can control cookies through your browser settings. Disabling certain cookies may affect site functionality or analytics accuracy.
Analytics
We may use analytics platforms to understand how visitors navigate our website, which pages perform well, and where users encounter friction. Analytics reports are typically aggregated, but some tools may process identifiers such as IP address or cookie IDs according to their own privacy practices.
How We Use Information
Metro Boost uses collected information to:
- Respond to inquiries and provide requested consultations
- Prepare proposals, statements of work, and service agreements
- Deliver digital marketing, BPO, website, and platform development services
- Process checkout details and coordinate future payment gateway workflows
- Send service updates, invoices, and administrative communications
- Improve website performance, content quality, and customer support
- Protect against fraud, abuse, and unauthorized access
- Comply with legal, accounting, and contractual obligations
Marketing Communications
If you opt in or otherwise provide a valid business contact for updates, we may send newsletters, service announcements, or educational content related to growth, marketing, and technology. You can unsubscribe from marketing emails at any time using the link in the message or by contacting us. We may still send transactional or service-related messages that are necessary to manage an active relationship or project.
Third-Party Services
We work with carefully selected vendors that help us operate our business, such as hosting providers, analytics tools, email platforms, CRM systems, form processors, and—when configured—payment providers such as Stripe, PayPal, Authorize.Net, or Square. These providers process information only as needed to perform services on our behalf or as independently responsible parties under their own policies.
Our website may also contain links to third-party websites. Metro Boost is not responsible for the privacy practices of external sites. We encourage you to review their policies before sharing information.
Data Security
We implement administrative, technical, and organizational safeguards designed to protect personal and business information against unauthorized access, alteration, disclosure, or destruction. These measures may include access controls, secure transmission practices, least-privilege permissions, and vendor due diligence. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we continually work to reduce risk.
Data Retention
We retain information for as long as needed to fulfill the purposes described in this Policy, maintain business records, resolve disputes, enforce agreements, and meet legal or accounting requirements. Retention periods vary by record type. When information is no longer required, we take steps to delete, de-identify, or securely archive it according to our internal practices.
International Users
Metro Boost serves clients in multiple regions. If you access our website or services from outside the country where our systems or service providers operate, your information may be transferred to and processed in another jurisdiction. Those locations may have different data protection laws than your home country. We take reasonable steps to handle transfers in a manner consistent with this Policy and applicable requirements.
Your Rights
Depending on your location and applicable law, you may have rights to request access to the personal information we hold about you, correct inaccurate information, delete certain information, restrict or object to certain processing, or receive a portable copy of information you provided. You may also have the right to withdraw consent where processing is based on consent. To exercise a privacy request, contact us using the details below. We may need to verify your identity before completing the request.
California Privacy Rights
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA/CPRA), including the right to know categories of personal information collected, the right to request deletion, the right to correct inaccurate personal information, and the right to non-discrimination for exercising privacy rights. Metro Boost does not sell personal information in the conventional sense of exchanging data for money. If our practices change, we will update this Policy and provide any required notices.
Children's Privacy
Our website and services are intended for business users and are not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided information to us, please contact us so we can review and delete it where appropriate.
Changes to this Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. The “Last updated” date at the top of this page indicates the latest revision. Material changes will be posted on this page, and continued use of our website after an update constitutes notice of the revised Policy where permitted by law.
Contact Information
If you have questions about this Privacy Policy, need help with a privacy request, or want to discuss how Metro Boost handles information, contact us:
- Company: Metro Boost
- Email: info@metroboost.net
- Phone: +92 308 5576846
- Address: 2nd Floor, Al Hamid Plaza, G-11 Markaz, Islamabad
We aim to respond to privacy inquiries promptly and in accordance with applicable law.
